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A commendation or complaint can be made at any
time by letter, telephone, in person or by submitting
the online
form. Any supervisor can accept your comments.
Your statement will then be forwarded to the appropriate
Captain for review and assignment. You will be contacted
by a supervisor as soon as possible for consultation
and further explanation of the process.
2007
WDFW
Enforcement Program Customer Satisfaction Survey Results
In August 2006, the Washington Department of Fish
and Wildlife (WDFW) Enforcement Program began to
devise a citizen survey to meet the requirements
of a Commission on Accreditation for Law Enforcement
Agencies (CALEA) standard. The standard requires
that agencies seeking accreditation must conduct
a citizen survey at least once every three years.
The survey must include the following measures:
overall agency performance, overall competency of
agency employees, citizens’ perceptions of officers’
attitudes and behavior, community concern over safety
and security, and recommendations or suggestions
for improvement.
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